Policies

Your Use of This Website is Governed by These Policies

The staff at horse sales direct realise that keeping your information secure is one of our most important responsibilities. We maintain physical, electronic and procedural safeguards to protect user information. horse sales direct employees and their subcontractors are authorised to access member information for business purposes only. Our employees are bound by information security polices and a code of ethics that require confidential treatment of member information and are subject to disciplinary action if they fail to follow these requirements.

Sharing Information

horse sales direct does not sell or share member information collected from our website with third parties who may want to offer you their own products and services. We may share member information we collect from you online with organisations that work for us in delivering our services to our members. All organisations that act on our behalf are contractually obligated to keep the information we provide to them confidential and to use the member information we share only to provide the services we ask them to perform for you and us. We may also share information we collect about you online to outside organisations when required by law.

Public Disclosure

Some of the information collected at this site becomes a public record. This includes personal information horse sales direct may request from you in order to provide requested services. However, certain information may be protected from general release by one or more laws. If information is protected under one of these laws, it will not be released unless a requestor qualifies to receive the information.

Information Collected When You Browse

If you do nothing during your visit to this web site but browse or download information, we automatically collect and store the standard data collected by all web server software. That information is as follows:

  • The Internet Protocol (IP) address and domain name used (but not the e-mail address). The IP address is a numerical identifier assigned either to your Internet service provider or directly to your computer. We use the Internet IP to respond to your browser request. Example: 122.125.36.42;
  • The Domain domain name (DNS) assigned on the Internet to your IP Address (if there is one). Example: somename.com;
  • The type of browser and operating system you used. Example: Mozilla/4.0 (compatible; MSIE 4.01; Windows NT; IE4WDUS-1998101501);
  • The date and time you visited this site;
  • The web pages or services you accessed at this site; and
  • The web site you visited prior to coming to this web site. (Note: this is included so that summary analysis can be done on how visitors get to our site, i.e., from a search engine, from a link on another site, etc.)

We do not track individual user navigation choices. We do, however, summarise the information listed above to determine:

  • what organizations are our most frequent users (item 2 above) to better target our content for the audience. what browsers are being used on our site to determine what techniques we can use to develop pages that will work with different browsers (item 3 above).
  • how often our pages are being used.
  • by the traffic from organization names such things as the search engines that are good at directing people to the site (item 6 above)

For site security purposes and to ensure that this service remains available to all users, this site may monitor network traffic to identify unauthorised attempts to upload or change information, or otherwise cause damage. If security monitoring reveals evidence of possible abuse or criminal activity, system personnel may provide the results of such monitoring to appropriate officials. Except for authorised law enforcement investigations no attempts are made to identify individual users or their usage habits. Unauthorised attempts to upload information or change information on this service are strictly prohibited.

Cookies

A cookie is a small text file created by a web server and stored on your computer hard drive. horse sales direct uses cookies to collect non-personal information and data for site and session management purposes.

These cookies are written in such a way that they are only used by our website management tools or our web applications and these only read the cookies they place on your computer. They neither retrieve information from other cookie files, nor access any other information on your computer.

With cookies it is possible to save unique information which the web server can then use either while you browse or when you return to the website. Typical data saved in cookies are things such as your site preferences, the date when you last looked at a specific page or a random number used to identify your session at a particular website.

Also, cookies help us measure things like how many visitors come to our website, how many of these visitors are new and how many visitors are returning for a repeat visit. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers allowing you to deny or accept the cookie feature (refer to your browser's help function for details). While most browsers have the option allowing you to control the use of cookies, doing so might result in some features on the site not working correctly.

Email

If you send us an email message with a question or comment that contains personal information, we will only use the information to respond to your request. However, please note that e-mails received from this site are considered public record.

Guarding Your Information

horse sales direct recommends that you take the following precautions to guard against the disclosure and unauthorised use of your account and personal information:

Memorise your password and refrain from writing passwords where they can easily be found

Do not use easily identifiable numbers such as birth dates, addresses, phone numbers or Social Security numbers when choosing your password


Links to Other Sites - A Disclaimer

This site may contain links to other websites as a convenience to our members. These may include links to websites operated by government agencies, nonprofit organisations and private businesses. When you use one of these links, you are no longer on this site and this privacy policy will not apply. When you link to another web site, you are subject to the privacy policy of that new site.

When you follow a link to one of these sites, horse sales direct neither warrants the accuracy, reliability or timeliness of any information published by these external sites, nor endorses any content, viewpoints, products, or services linked from these systems, and can not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of their information. Portions of such information may be incorrect or not current. Any person or entity that relies on any information obtained from these systems does so at his or her own risk.

Refund Policy

Please click here to read our refund policy.